Skip to main content

Finn platform

Audience

Audience — a list of contacts a Finn can call (or be expected to handle on inbound). Comes from CSV upload or CRM sync. See Audience.

Related terms

Action nodea node in a Workflow that performs a side effect (book calendar, call webhook, transfer call). See Workflows.Active calla call currently in progress. Visible in real time on Live Deployments.Ask nodea Workflow node that asks the caller a question and stores the answer in a variable. See Workflows.Audience mappingthe mapping between CRM fields and Finn audience fields, configured per CRM connection.

See Audience in a real call.

Book a 30-minute demo and watch Finn handle inbound and outbound calls end to end — no stack to assemble.

Book a demo See the platform