Speech technology
Custom vocabulary
Custom vocabulary — list of words/phrases the speech recognizer should expect. Improves transcription accuracy for brand names, drug names, jargon. See Creating a Finn.
Related terms
Text-to-speechTechnology that converts written text into natural spoken audio. TTS is what gives an AI voice agent its voice.Speech-to-textTechnology that transcribes spoken audio into text in real time. STT is how a voice agent understands what the caller is saying.Automatic speech recognitionThe formal name for the technology that converts speech into text. ASR and speech-to-text (STT) refer to the same thing.Voice cloningCreating a synthetic text-to-speech voice that mimics a specific person's voice from a short sample. Used to give agents a consistent brand voice.
From the blog
See Custom vocabulary in a real call.
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