Language & NLP
Knowledge base
Knowledge base — searchable corpus of reference material attached to a Finn. Files, pasted text, website imports. See Knowledge Base.
Related terms
Natural language understandingThe part of AI that works out what a person means — their intent and the key details — from natural language, not just the literal words.Natural language processingThe broad field of AI concerned with computers understanding, interpreting and generating human language — the foundation under conversational AI.Large language modelAn AI model trained on vast text that generates and understands language. LLMs are the reasoning engine inside modern conversational and voice AI.Intent recognitionIdentifying the goal behind what a caller says — e.g. 'book appointment', 'check balance', 'cancel' — so the agent can act on it.
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