Platform
The infrastructure
behind every call.
Finn isn't a wrapper. It's the voice intelligence, observability, orchestration, integration, and security layer — built for teams that ship at production scale.
Product capabilities
Five pillars.
One platform.
The substrate behind every Finn deployment — from sub-second voice loops to SOC 2 controls.
AI agent capabilities
Voice, chat, and multimodal agent tooling
Observability & evals
Monitor, score, and improve every call
AI agent orchestration
Route, escalate, and coordinate agents at scale
Integrations
CRMs, dialers, ticketing, and custom APIs
Security & trust
HIPAA BAAs, GDPR, SOC 2, and enterprise controls
Features
45 features.
All built-in.
Every primitive your team will actually use — voice, routing, comms, calendar, analytics, compliance. Filter by category or search to find what you need.
Core
7 featuresWorkflow editor
Drag-and-drop call flow builder
Learn moreKnowledge base
Feed agents with docs and FAQs
Learn moreVoice library
100+ voices across 47 languages
Learn moreLive transfer
Warm handoff to human agents
Learn morePost-call analysis
Auto-tagged outcomes and sentiment
Learn moreBatch calling
Outbound campaigns at scale
Learn moreBranded call ID
Your name + logo on the caller ID
Learn moreComms
2 featuresVoice & turn-taking
5 featuresVoicemail detection
Distinguish human from machine in 1.2s
Learn moreReal-time interruption
Finn yields the floor in under 80ms
Learn moreMid-call language switch
47 languages, hot-swap per turn
Learn moreSilence handling
Tiered prompts before graceful exit
Learn moreCustom pronunciation
SKUs, drugs, brand terms — said right
Learn moreRouting & telephony
5 featuresIVR digit press
Navigate legacy phone trees automatically
Learn moreBusiness hours routing
Route by time of day + caller timezone
Learn moreSkill-based queues
Match callers to the right specialist
Learn moreHold-music alternative
Productive conversation, not muzak
Learn moreMulti-line concurrency
Thousands of simultaneous calls
Learn moreCalendar & booking
3 featuresIntegrations
13 featuresSMS follow-up
Fire texts from any call node
Learn moreWhatsApp follow-up
Verified business profile + rich media
Learn moreBYOC SIP trunk
Bring your existing carrier
Learn moreCalendar sync
Two-way Google + Outlook integration
Learn moreCal.com integration
Book through Cal.com + Calendly event types
Learn moren8n
Webhook events out, REST API calls in
Learn moreHubSpot
Call new leads, sync contacts, log every call
Learn moreSalesforce
Speed-to-lead calls, two-way sync, auto activity
Learn moreGoHighLevel
AI calls across sub-accounts, synced to GHL
Learn moreZoho CRM
Call and qualify leads, log outcomes to Zoho
Learn morePipedrive
Turn deals into booked calls, logged to Pipedrive
Learn moreREST API
Build on the Finn voice API
Learn moreWebhooks
Real-time post-call events to your stack
Learn moreOps & compliance
5 featuresAudience CSV upload
Drop a sheet, dial in minutes
Learn moreA/B test workflows
Split traffic, measure conversion + sentiment
Learn moreEvals scoring
100% call coverage against your rubric
Learn morePer-Finn redaction
PII stripped before storage
Learn moreData residency
US, India, SG, AU, UK, EU — lock it
Learn moreAnalytics & insights
5 featuresSentiment timeline
Per-turn emotion + inflection detection
Learn moreConversation tagging
Custom tags auto-applied to every call
Learn moreFunnel analytics
Per-node drop-off across the workflow
Learn moreCost per outcome
CFO-ready ROI per workflow + cohort
Learn moreAudit log export
SIEM-streamed, immutable, 7yr retention
Learn moreShip calls today
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Every account starts with a 30-minute free trial. No card. No procurement. Just calls.