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Compliance

Do Not CallDNC

Also called: DNC list · do-not-call registry

A Do Not Call (DNC) list is a registry of phone numbers that have opted out of unsolicited marketing calls. Businesses running outbound campaigns must scrub their lists against DNC registries and honor opt-outs to stay legally compliant.

DNC obligations vary by country (the US National DNC Registry, TPS in the UK, etc.). A compliant AI calling platform enforces DNC scrubbing, calling-hour windows, and instant opt-out handling automatically. Scrubbing is separate from carrier reputation: calling people who did not opt in is also what gets a number labelled as Spam Risk, which no registry check will undo.

Related terms

TCPA complianceFollowing the US Telephone Consumer Protection Act — the law governing automated calls: consent, calling hours, opt-outs and disclosures.Outbound callingCalls a business places out to customers or leads — reminders, sales, collections, follow-ups. AI voice agents run outbound at scale, concurrently.AI calling agentAn AI voice agent that places outbound calls at scale — reminders, collections, cart recovery, confirmations and win-back — in the customer's language.

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