Finn platform
Active call
Active call — a call currently in progress. Visible in real time on Live Deployments.
Related terms
Action nodea node in a Workflow that performs a side effect (book calendar, call webhook, transfer call). See Workflows.Ask nodea Workflow node that asks the caller a question and stores the answer in a variable. See Workflows.Audiencea list of contacts a Finn can call (or be expected to handle on inbound). Comes from CSV upload or CRM sync. See Audience.Audience mappingthe mapping between CRM fields and Finn audience fields, configured per CRM connection.
See Active call in a real call.
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