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Free calculators for contact centre teams

Staffing, cost and ROI math you can run in the browser. No signup, no gate, no email wall. Every default is editable and every assumption is sourced on the page, so you can check our working or replace it with your own numbers.

ROI and cost savings

Call centre ROI calculator

Compare people against AI on your own call volume — with escalations counted, not assumed away.

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Contact centre operations

Occupancy calculator

Work out what share of logged-in time your agents actually spend on contacts.

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Contact centre operations

Shrinkage calculator

Total your unavailable hours and convert agents-on-phones into people-to-roster.

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Contact centre operations

Service level calculator

Measure service level from real call data — and see how much the flattering convention inflates it.

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Contact centre operations

Average handle time calculator

Build AHT from its three parts and price what cutting it is worth in agent-hours.

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Sales and outbound

Cold call script generator

A structured script with the coaching behind each section — opener through objections.

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Contact centre operations

Voice agent prompt generator

Build a voice agent system prompt with the guardrails and phone-speech rules most templates leave out.

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Contact centre operations

Calling hours checker

Permitted calling windows and consent duties across five jurisdictions, with the regulation linked.

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Contact centre operations

Voice AI latency calculator

Budget the real response gap — and find out why it is usually not the model's fault.

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Contact centre operations

Erlang C calculator

Work out how many agents you need to hit a service-level target — with shrinkage and occupancy handled properly.

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Sales and outbound

Cold call dial calculator

How many dials it takes to book a meeting — run forward from volume, or backward from a target.

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Pricing and cost modelling

Voice AI cost calculator

Build a voice stack from published provider rates and see the true cost per minute, layer by layer.

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See what the same volume costs with AI agents

Finn answers and places calls at per-minute rates, with no idle time to pay for. Book a demo and we will model it against your own numbers.