RocketSDR x Finn AI
Scaling Global Talent Acquisition with 24/7 AI Sales Reps
Overview
RocketSDR builds high-performance AI agents for outbound sales and business development. As a fast-growing startup, their primary operational bottleneck was not their product, but their own internal hiring and candidate management. To maintain their growth trajectory, RocketSDR needed to recruit and onboard talent at an aggressive pace. However, their internal recruiting team was overwhelmed by the sheer volume of candidate inquiries, leading to response delays and talent leakage. To solve this, RocketSDR partnered with Finn AI to build an Always-On AI recruitment engine over inbound and outbound telephony
The Challenge: Scaling Talent at Startup Speed
RocketSDR faced challenges typical of high-growth tech companies, where the speed of recruitment directly impacts the speed of revenue:
- High-Volume Candidate FAQs: Recruiters were spending over 50% of their day answering repetitive questions about commission structures, remote work policies, and interview stages.
- The After-Hours Gap: Top-tier candidates often research and apply outside of standard business hours. Without a 24/7 presence, high-intent leads went cold by the following morning.
- Offer Drop-offs (Ghosting): A significant number of candidates were lost during the Decision Gap—the period between an offer being extended and signed—due to unresolved last-minute doubts.
- Global Reach & Time Zones: Managing candidates across different geographies required a multilingual, round-the-clock support layer that a lean human team could not provide.
- Manual Escalation Hurdles: Identifying high-value candidates within a sea of applications was slow, often resulting in competitors reaching top talent first.
The Solution: Building a 24/7 AI Recruitment Engine
Finn AI was deployed as the primary engagement layer for the RocketSDR talent funnel, acting as an AI Sales Rep for the company’s own hiring needs.
- Finn 24x7 AI Helpline: Every candidate was met with an instant voice response, capable of answering complex role-specific questions, checking application status, and providing company information at any hour.
- Proactive Candidate Escalations: Finn AI was programmed with High-Value triggers. If a candidate met specific criteria during an automated screening call, the AI proactively escalated the call to a live recruiter or instantly booked a slot on the hiring manager's calendar.
- Multi-Tree Logic for Diverse Roles: Calls were categorized into specialized paths for SDRs, Engineers, and Operations, ensuring that the AI Sales Rep provided context-aware answers tailored to the specific job description.
- Proactive Offer-to-Hire Nurturing: Finn AI moved beyond inbound support to conduct automated outbound check-ins. These calls resolved final-stage questions regarding benefits or onboarding timelines, maintaining candidate momentum.
- Data-Driven Screening: The AI handled initial screening queries—verifying years of experience, location preferences, and software proficiency—before passing the data directly into RocketSDR’s ATS (Applicant Tracking System).
The Impact
📊 Operational outcomes delivered
- 97.22% growth in call minutes, enabled by the AI’s ability to handle unlimited concurrent conversations.
- 10,000+ candidate conversations managed end-to-end without human intervention.
- Reduced offer drop-offs through proactive, timely AI follow-ups that closed the decision gap.
- Zero-wait candidate experience, ensuring high-intent talent stayed engaged through 24/7 availability.
What RocketSDR’s Team Says
"As an AI-first company, we knew our internal processes had to reflect our product. Finn AI helped us turn our recruitment funnel into an automated engine, allowing our human team to focus only on the final, high-impact interviews." — Operations Leadership, RocketSDR
"The proactive escalation feature was a game-changer. We stopped chasing candidates and started closing them." — Recruiting Team, RocketSDR
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