AI Voice Agent
for Customer Service.
Answer every support call without growing headcount. Finn resolves routine questions, checks order and account status, troubleshoots the common issues, and hands off to a human with the full conversation attached — 24/7, in 40+ languages.
Outbound · Activation
Onboarding kickoff calls
Outbound · Retention
Health-score outreach
Outbound · Renewals
Renewal conversations
Outbound · Upsell
Expansion qualification
Outbound · Activation
Onboarding kickoff calls
Outbound · Retention
Health-score outreach
Outbound · Renewals
Renewal conversations
Outbound · Upsell
Expansion qualification
Testimonials
See what customers say about us.
Experience a smarter, more intuitive AI solution that outperforms traditional IVR systems.
Deliver natural, engaging conversations that feel just like speaking with a real human.
When needed, customers can smoothly connect to live agents without frustration.
"70% of production-support calls now contained. 800+ man-hours saved every month. Wait time reduced to under 30 seconds."
David Johnson
Head of HR, Frinks AI
"Conversion rate up from 65% to 82%. Agent workload reduced by 40%. Lead response time under 2 minutes."
Ayush Pateria
CEO & Cofounder, Snazzy
How it works
Resolve more calls. Escalate only what needs a human.
Call Deflection
Resolve Routine Questions Without a Queue
Answers from your own knowledge base
Point Finn at your help centre, policies and product docs. It answers in your wording — and says it doesn't know rather than inventing an answer.
Order, account and delivery status
Finn looks up the caller's record in real time and reads back the status, so status-check calls never reach a queue.
24/7 cover with no hold music
Nights, weekends and volume spikes are answered on the first ring instead of overflowing to voicemail.
* of routine calls contained.
Smart Escalation
Warm Transfers With the Whole Conversation Attached
Escalate on intent, sentiment or request
Finn hands off the moment a caller asks for a person, gets frustrated, or hits a case it shouldn't handle alone.
Your agent gets the context, not a cold start
The transcript, the verified account and what was already tried arrive with the call — no repeating the story.
Route by skill, language or priority
Send the call to the queue that can actually close it, including the right language or a priority tier for key accounts.
Helpdesk & CRM
Every Call Logged Where Your Team Already Works
Tickets created and updated automatically
Finn opens or updates the ticket with the outcome, disposition and next step — no after-call wrap-up typing.
Structured data, not just a recording
Reason for contact, resolution and CSAT signals are extracted per call, so you can see what's actually driving volume.
Two-way sync with your stack
Zendesk, Intercom, Freshdesk, HubSpot and Salesforce stay current in both directions, so the record is always the source of truth.
Integrations
Integrate with Your Helpdesk.
Connect Finn to the helpdesk and CRM your team already runs on — tickets, contacts and call outcomes stay in sync automatically, with no manual logging.
Ready to ship
Easily tailor and deploy AI voice agents for your support team.
Move from idea to live voice automation in days, not months. Talk to our team for a tailored quote in under 24 hours.
Pricing
Cut Support Costs by 90% with AI Voice Agents.
Handle peak volume without seasonal hiring. Finn scales to thousands of concurrent calls at a fraction of the cost per contact, freeing your team for the conversations that need a human.
Pay only for what you use
$0 to start.
- $0.12 per minute
- 30 mins of free access.
- 50 concurrent calls.
- 42K custom workflows.
Enterprise Plan
For companies with large volumes, data or deployment requirements, or support needs.
- White glove service for your use case.
- Premium support with dedicated solution engineer teams.
- Custom pricing and concurrent calls based on your needs
Built on Finn
Every customer service workflow ships with the same primitives.
F.A.Q
Questions & answers
Frequently asked questions about our AI voice solutions
5 minutes is the sweet spot. Beyond 30 minutes, customer recall accuracy drops sharply and feedback gets vague. Finn fires the moment your support ticket closes.
Yes. Wire a webhook that returns the eligible save offer based on the customer's MRR, tenure, and churn reason. Maya reads it back conversationally — pricing objection gets discount, missing-feature gets roadmap call, life-event gets pause.
Reserve voice comms for SEV1 / SEV2. Email + status page handle SEV3 and below. Sentinel dials enterprise tier first, then SMB, then re-dials on resolution to close the loop.
Typically 3–5× email NPS response. Detractors especially are more likely to respond to voice — the people you most need to hear from.
Yes — post-call structured data (NPS score, churn reason, save outcome) pushes to your CS analytics tool via webhook. Full event log appears in the timeline.
Get started
Hire Finn and scale with confidence.
Move from idea to live voice automation — securely, reliably, and without operational risk.
Fort-nightly Launches
We move quickly and get you what you need
Powerful Tools
Pre-built dashboards, reports, automations, more