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MCP tools · Operator agents and approvals
whats_waiting_for_approval
With approval_id (from a held message, case start, call or campaign), says whether a person approved it and what happened. Without it, lists the organization's pending approvals. It cannot approve or decline anything; that happens in Finn's Approvals inbox.
- Scope needed
- approvals:read or chat:write or operator:write
- Changes data
- No, read only
- Held for approval
- No
- Available to
- Switched on per organization (MCP task tools)
With the r2 call and campaign tools, voice:write also grants it.
Inputs
| Name | Type | Description |
|---|---|---|
| org_id | string | Organization id. Leave out when the user belongs to one organization; otherwise the error lists theirs. |
| approval_id | string | The approval id (a UUID) from a held action. |
| cursor | string | next_cursor from the previous page. |