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MCP tools · Operator agents and approvals

list_operator_cases

Lists the organization's Finn Operator cases (jobs an agent is working or worked), newest first: id, agent, subject, status and outcome. Filter by agent, status, owner, contact or outcome, or search. Read one with get_case_status.

Scope needed
operator:read or operator:write or operator:build
Changes data
No, read only
Held for approval
No
Available to
Switched on per organization (MCP task tools)

Inputs

NameTypeDescription
org_idstringOrganization id. Leave out when the user belongs to one organization; otherwise the error lists theirs.
agent_idstringOnly cases of this agent (a UUID).
statusstringA case status, e.g. `open`, `waiting`, `resolved`.
owner_idstringOnly cases this teammate owns (a user id).
contact_idstringOnly cases about this contact.
outcome_keystringOnly cases that ended with this outcome.
qstringSearch text over the case title and subject.
beforestringnext_before from the previous page.
limitnumberPage size, 1-100. Default 25.